In progress

Optimising port processes

Improving data exchange and reducing congestion


Developed from the ground up with Moroccan government agencies and businesses, this project aims to cut the time and cost of trading agri-food products by designing and implementing an electronic system that improves truck traffic performance at the Port of Casablanca.

Trucks pass several different service points at the port of Casablanca which are all characterised by manual processes and truck waiting lines. The data is often recorded manually on paper slips and taken by hand to those who need it, for example for calculating the load balance for a shipment. This leads to traffic congestion in the port area, which is a major issue when trading perishable agri-food products which are sensitive to time and temperature.


Alongside multiple Moroccan border agencies and local and international agri-food companies, our project is:

  • designing and introducing an ePort solution at the Port of Casablanca capable of tracing truck movements throughout the port and exchanging automated data at key service points


Putting in place an automated identification and data exchange system will:

  • make the flow of goods more efficient for the terminal operator, the road transporter, the clearing agent and the trader
  • benefit the government and its agencies through higher levels of compliance and the introduction of efficiency gains, matching physical flows with digital information


We have conducted a baseline study using our Total Transport and Logistics Costs (TTLC) methodology, which measures both direct and indirect transport and logistics costs.

Once the project is complete we will measure the time taken for border compliance for agri-food imports and exports using the weighing process to assess our impact on time and cost of trading. We will also look for evidence of wider benefits for society such as increased opportunities for small and medium-sized enterprises.


We are looking for businesses to get involved in a wide range of activities, including identifying international best practice, providing technical expertise to design the new systems, piloting the new systems, collecting and sharing data, and delivering training.

Project structure 


Phase 1



Phase 2

In progress

Analysis and design of new processes using international best practice

Phase 3

In progress

Piloting, delivering training and launching new systems

Read also

Morocco leads the way in Africa as digital phytosanitary certificates go live

International agri-food trade with Morocco is set to become faster and more cost-effective for importers and exporters as the country introduces electronic phytosanitary certificates. The international electronic exchange of ‘e-phytos’ was launched on 26 March, making Morocco one of the first African countries to fully integrate and use ePhyto within their national trade system.

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