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Terms of Reference / Scope of Work
Assignment: Administration of TTLC Survey in Morocco
Alliance lead: Jean-Francois Trinh Tan
1. The Project background
The Global Alliance for Trade Facilitation (the “Alliance”) is an initiative jointly hosted by the World Economic Forum, International Chamber of Commerce and Center for International Private Enterprise. It is a public-private platform to leverage business expertise and leadership to support effective trade facilitation reforms in developing and least developed countries. The Alliance (launched in 2015 at the 10th WTO Ministerial Conference in Nairobi) benefits from the financial support of 6 donor governments: the United States, Canada, the United Kingdom, Australia, Denmark and Germany.
The Alliance has launched a number of projects in emerging economies to engage both the public and private sector in effective reform processes in order to implement the provisions of the Trade Facilitation Agreement (TFA). Conceived as a “data-driven” initiative, the Alliance highly values the collection of sound and reliable data and the piloting of innovative methodologies in order to orient and design its projects and assess their impact.
2. Background info on the assignment
The Alliance has designed a new methodology aiming to capture the total transport and logistics costs (TTLC) along the supply chain within specific sectors and trade corridors. TTLC focusses on estimating both the direct and the indirect costs generated by delays and lead times at the border. The collection of data for the TTLC study happens both from transaction-level databases held by the public and private sector (when possible) and through structured interviews conducted with local companies. The objective of the TTLC study in Morocco is to conduct a baseline study to assess the impact of the project on time and cost of trading.
3. Required profile
The Alliance is seeking to retain an Individual Consultant or Consultancy Firm to conduct face-to-face interviews based on the questionnaire elaborated to complete the TTLC study. Bidders will have to prove:
· The researcher or research team must have successfully conducted at least THREE complex and long face-to-face interviews with private businesses.
· The researcher or a member of the research team must have at least 2 years’ demonstrated experience managing logistics around setting up interviews with private companies. Existing contacts with private sector networks would be an advantage.
· The researcher or a member of the research team must have formal training or demonstrated experience on the trade supply chain and logistics in Morocco. Experience in the Casablanca Port and the neighbouring ports would be an advantage.
· The researcher or team must have the ability to travel domestically. Priority will be provided to bidders based nearby the Casablanca and Agadir areas.
· The research team must have demonstrated digital skills and ability to administer the survey through a tablet.
· The researcher or team must be fluent in English, French, and Arabic/Moroccan.
4. Tasks of the consultant
The consultant will work with the TTLC team, the Alliance country manager and local partner stakeholders to conduct structured interviews on the basis of the questionnaire and the sample frame provided. Her/his tasks will include:
a. Attend virtual TTLC orientation sessions; pilot test the instrument to at least ten interviews with selected companies; and a follow-up/virtual training session on the online survey platform to be used for data collection (Qualtrics) as we well as on the details of the questionnaire.
b. Schedule and conduct structured face-to-face interviews with clearing and forwarding agents, shipping lines, and importers/exporters on the basis of the company lists and sample frame provided by the Alliance. Interviews will be conducted independently, in parallel to TTLC experts. For every interview, it is estimated that the following time allocation will be necessary:
· 60 minutes for coordination with TTLC team and local stakeholders and scheduling of the interview with businesses
· 60-90 minutes for conducting each face-to-face interview
c. Availability during TTLC missions in Morocco to accompany experts
Throughout the data collection period, the consultant is also expected to join biweekly conference calls with the rest of the TTLC team to exchange information on the progress of the data collection.
The final survey will be provided to the consultant in a digitized form on an online survey platform (Qualtrics) and the consultant is expected to use his/her own tablet or laptop to administer it during face-to-face interviews. It is highly recommended that the consultant administers the survey directly through the online platform and not on paper.
One hundred (100) face-to-face interviews shall be consistent with the following structure:
· 70 importers and exporters across multiple sectors (sectors TBD)
· 25 clearing and forwarding agents
· 5 shipping lines
The consultant will:
a. Participate on three virtual training sessions (max 2 hours each) with Alliance team.
b. Complete up to 100 face-to-face interviews.
c. Participate in bi-weekly progress 30’ calls.
d. Provide a bi-weekly progress report.
e. Provide a full excel list of all contacts including name, function, email, telephone, address, and date and time of interview
6. Confidentiality clause
Dataset and methodology shall remain confidential and shall exclusively be used in the context of this project.
7. Contract and selection process
The Consultant will be chosen on the basis of her/his technical qualifications and competitiveness of the financial proposal to ensure high quality outputs and deliver value for money.
In terms of the financial proposal, in order to participate in the bidding process, bidders will have to propose a per survey cost which factors in deliverables (a), (b), (c) and (d).
The per survey cost covers all the activities necessary to complete the survey (scheduling, transport, food, interviews and per diem), the time dedicated to the training sessions at the onset of the project and reporting to the Alliance team.
Accommodation costs (e.g. hotel) for field visits will be reimbursed for up to USD 500. Travel expenses will be reimbursed at the end of the contract upon submission of receipts.
The per survey cost shall not exceed 85 USD.
The table below highlights the scoring criteria.
Candidates are requested to submit the following by May 31st, 2019 to the Alliance TTLC lead, Mr Jean-Francois Trinh Tan (email@example.com).
· A brief description (max 2 page) on how the candidates meet the required profile (item 3)
· An up-to-date Curriculum Vitae (CVs) or company profile
· Financial Proposal (in USD)
Technical score (max 55)
The researcher or research team must have successfully conducted at least THREE complex and long face-to-face interviews with private businesses. 10
The researcher or a member of the research team must have at least 2 years’ demonstrated experience on setting up appointments for interviews among private companies. Contacts with private sector networks would be an advantage. 10
The researcher or a member of the research team must have formal training or a year experience on the trade supply chain and logistic in Morocco. 15
The researcher or team must have a demonstrated ability to travel domestically. Priority will be provided to bidders based nearby the Casablanca and Agadir areas. 10
The researcher or team must are fluent in English, French, and Arabic/Moroccan 10
Financial score (max 45)
Per survey proposal 45